Returns & Refund Policy

This policy outlines the terms and procedures governing returns and refunds for purchases made through AERAVIONEX at aeravionex.quest.

Refund Eligibility

Refunds may be granted for services or products purchased directly from AERAVIONEX when:

• The service has not been fully delivered.
• The product is defective or materially different from its description.
• A billing error has occurred.

Proof of purchase and relevant documentation are required.

Time Limits

Refund requests must be submitted within:

• 14 days from the date of purchase for digital services.
• 30 days from delivery for physical goods (if applicable).

Requests submitted beyond these periods may not be eligible for review.

Request Process

To request a refund from AERAVIONEX:

1. Contact our support team via email.
2. Provide your order reference number.
3. Include a clear explanation of the issue.

Our team will review your request within 5 business days.

Conditions & Exclusions

Refunds may be denied under the following circumstances:

• Services that have been fully rendered or completed.
• Customized or personalized services once initiated.
• Requests lacking sufficient documentation or proof of purchase.
• Violations of our Terms and Conditions.

If approved, refunds will be issued to the original payment method within 7–14 business days, depending on your financial institution’s processing times.

Contact AERAVIONEX

For any questions regarding this Returns & Refund Policy, please contact us:

Email: [email protected]
Website: aeravionex.quest